Bristol Water

Case Study

Evo has been providing preventive maintenance for Bristol Water's fire detection systems across 46 sites since January 2020. Our team of experienced engineers have carried out regular maintenance checks, modifications, and upgrades to ensure the systems are compliant with BS5839-1:2017.

Coordinating maintenance and call-outs across such a large number of sites was a challenge, but our team developed a streamlined system to effectively manage the workload and meet Bristol Water's needs. We were also called upon for reactive call-outs and were able to respond quickly and efficiently to minimize downtime.

Bristol Water was very pleased with the service and professionalism of the Evo team, and we look forward to continuing to work with them in the future. We understand the importance of fire detection systems for the safety of employees, customers and business operations. That's why we take this responsibility very seriously and ensure that our team is well-trained and equipped to handle any kind of emergency.

 

Client Says...

We have been working with Evo Fire & Security now for many years and we have been impressed with their professionalism and service. Being a multi-site contract, the biggest difference we have noticed since selecting Evo is the efficiency in which we can now get things done, we have a single contract and a single point of contact!

This has had a positive impact on our business and as such we have managed to free up time and look at making the important improvements on all our systems. It is the partnership we were hoping for.

Darren Gillespie
Facilities Manager
Bristol Water

Qualified Industry Experts

  • Testimonial Evo replaced four separate contractors across three sites, bringing intruder, fire, security and access control under one company.

    The team is very knowledgeable and a pleasure to work with. They are always quick to respond and always go out of their way to make sure we get what we need. I have no problem recommending them.
    Patrick Lawton Area Manager Parkwood Leisure
  • Testimonial Evo Fire & Security began a large-scale project in November 2022 at Leonardo Helicopters UK under the Principal Contractor for a site-wide Fire Alarm Upgrade Project, which spanned over 20 different buildings. Mervyn and the Evo Fire & Security team have reassured us throughout. The team has executed a professional installation; showcasing highly trained, expert technicians and commissioning engineers throughout the project who have communicated well throughout.

    The hard work undertaken has paid dividends in the reduction of planned installation timescales for multiple large buildings. Evo has been consistently reliable every step of the way. As our site has complex manufacturing facilities, Evo has had to adapt its approach to deal with an incredibly demanding environment, which was achieved with ease.

    With such a large-scale project running smoothly over the last nine months; we are pleased to have built such a good working relationship with the team.
    Sabrina Kerley Site Facilities Project Engineer Leonardo Helicopters
  • Testimonial I am pleased to say that Evo Fire & Security have carried out a superb job on site at Bristol Foyer. As building manager, I was concerned and genuinely worried about this upgrade project, due to our building being oversubscribed and always at full capacity, I wasn't sure how such a large project could be carried out without down time and effecting both staff and residents. From the initial pre-start meeting Evo provided us with confidence, this evolved throughout the project and due to efforts of the installers and management at Evo, the project was a complete success from start to finish. We had a couple of issues and design changes throughout, which were dealt with efficiently and effectively by the Evo team. I am pleased to have Evo on board as an approved contractor and look forward to working with them in the future. Richard Williams Team Manager LiveWest
  • Testimonial I cannot fault the experience we have had with Evo Fire & Security so far. In an organisation of our size, it is the absence of calls and emails from schools about problems & concerns they may have which speaks volumes about the quality of a service you are receiving.

    The mobilisation of our contract went extremely smoothly due to Evo’s flexible and understanding approach to our individual sites. We are not a one size fits all organisation and Evo have accommodated this extremely well. Evo react and respond to our queries in a timely manner but also, due to effective forward planning, we have not been put in a position where we have had to ‘chase’ any of our servicing. We know that our Fire & Security services are in safe hands, and we just need to touch base periodically. This a perfect example of a well-run and effective service contract.
    Beth Watts Procurement Manager Lighthouse Schools Partnership
  • Testimonial We have been working with Evo Fire & Security now for many years and we have been impressed with their professionalism and service. Being a multi-site contract, the biggest difference we have noticed since selecting Evo is the efficiency in which we can now get things done, we have a single contract and a single point of contact!

    This has had a positive impact on our business and as such we have managed to free up time and look at making the important improvements on all our systems. It is the partnership we were hoping for.
    Darren Gillespie Facilities Manager Bristol Water
  • Testimonial We have been working with Evo Fire and Security for the past 5 years, and have always found them to be a knowledgeable, professional, easy-to-deal-with outfit.

    Nothing is too much trouble for them and they reliably deliver our maintenance and installation requirements.
    Adam Kay Facilities Manager Cushman & Wakefield