Lighthouse Schools Partnership
Case Study
This case study highlights Evo's successful partnership with the Lighthouse Trust Schools, encompassing the provision of maintenance services across multiple locations in Bristol and Somerset. Evo's expertise in fire detection, intruder systems, CCTV, access control, monitoring, emergency lighting, gates, and sprinkler systems played a pivotal role in securing and maintaining the trust's facilities.
The Lighthouse Trust Schools contract presented several challenges for Evo Fire & Security. The sheer volume of sites, numbering over 25, coupled with the varying sizes and multi-protocol systems across the locations, required a meticulous and well-coordinated mobilization strategy. Evo's team of experienced professionals meticulously assessed each site's requirements, ensuring the provision of tailored solutions for every school.
Over the past 12 months, Evo Fire & Security has delivered exceptional maintenance services to the Lighthouse Trust Schools. By implementing a proactive approach, Evo has consistently ensured the smooth operation and compliance of all fire and security systems across the trust's facilities. Regular inspections, testing, and maintenance procedures have minimized the risk of equipment failure and improved the overall safety and security of the schools.
Furthermore, Evo has gone above and beyond by undertaking significant upgrades and modifications to enhance the trust's fire and security infrastructure. The partnership between Evo Fire & Security and the Lighthouse Trust Schools has yielded numerous benefits. The trust can rely on Evo's prompt response and swift resolution of any issues, ensuring the uninterrupted functioning of critical fire and security systems. By entrusting Evo with its maintenance needs, the trust has experienced enhanced operational efficiency, reduced downtime, and increased peace of mind.
Evo Fire & Security's successful collaboration with the Lighthouse Trust Schools showcases their ability to provide comprehensive fire and security solutions across multiple sites with varying needs. By offering a range of services, including maintenance, upgrades, and modifications, Evo has demonstrated its commitment to delivering excellence and ensuring the safety and security of educational institutions. Evo's expertise, meticulous approach, and dedication to customer satisfaction have established them as a trusted partner for the Lighthouse Trust Schools and beyond.
I cannot fault the experience we have had with Evo Fire & Security so far. In an organisation of our size, it is the absence of calls and emails from schools about problems & concerns they may have which speaks volumes about the quality of a service you are receiving.
The mobilisation of our contract went extremely smoothly due to Evo’s flexible and understanding approach to our individual sites. We are not a one size fits all organisation and Evo have accommodated this extremely well. Evo react and respond to our queries in a timely manner but also, due to effective forward planning, we have not been put in a position where we have had to ‘chase’ any of our servicing. We know that our Fire & Security services are in safe hands, and we just need to touch base periodically. This a perfect example of a well-run and effective service contract.
Beth Watts
Procurement Manager
Lighthouse Schools Partnership