Disabled Refuge Systems

Evo offers a complete package from design, installation, commissioning and maintenance of disabled refuge systems, working with a range of partners such as Baldwin Boxall, we will design a system to your specific requirements.

Disabled refuge systems are designed for use in buildings that contain refuge areas. This type of intercom system allows emergency services to be in constant contact with the people in the refuge areas who seek assistance. The disability discrimination act made it the responsibility of all companies, nationwide, to ensure that access to buildings and services is available to everyone - there must be no discrimination.

With access provided for all, provision must be made for safe evacuation in the event of an emergency. In some circumstances, those with physical impairments can be assisted by others - but in many situations, this is not suitable or safe. A solution comes in the form of temporary areas of safety - 'refuge areas'. The person in need of assistance is helped to the closest refuge area and awaits safe evacuation. Refuge areas must meet certain criteria, these are covered in BS9999:2008. As well as describing suitable areas for refuge and the type of construction, the standard specifies the need for two-way communication.

An EVC (emergency voice communication) or disabled refuge system allows firefighters and others to communicate with one another during emergency situations. The system also allows communication with disabled persons. It is a "system that allows voice communication in either direction between a central control point and a number of other points throughout a building or building complex, particularly under the direction of management of firefighters." (BS5839-9:2003 3.3).

 

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  • Testimonial We have been working with Evo Fire and Security for the past 5 years, and have always found them to be a knowledgeable, professional, easy-to-deal-with outfit.

    Nothing is too much trouble for them and they reliably deliver our maintenance and installation requirements.
    Adam Kay Facilities Manager Cushman & Wakefield
  • Testimonial We have been working with Evo Fire & Security now for many years and we have been impressed with their professionalism and service. Being a multi-site contract, the biggest difference we have noticed since selecting Evo is the efficiency in which we can now get things done, we have a single contract and a single point of contact!

    This has had a positive impact on our business and as such we have managed to free up time and look at making the important improvements on all our systems. It is the partnership we were hoping for.
    Darren Gillespie Facilities Manager Bristol Water
  • Testimonial Evo Fire are a consistently good company to work alongside. From tendering to delivery of projects, all aspects are well looked after.

    A great standard of work and fantastic attitude by all its employees.
    Ash Russell Electrical Estimator & Contracts Manager 21CBS
  • Testimonial Evo Fire & Security began a large-scale project in November 2022 at Leonardo Helicopters UK under the Principal Contractor for a site-wide Fire Alarm Upgrade Project, which spanned over 20 different buildings. Mervyn and the Evo Fire & Security team have reassured us throughout. The team has executed a professional installation; showcasing highly trained, expert technicians and commissioning engineers throughout the project who have communicated well throughout.

    The hard work undertaken has paid dividends in the reduction of planned installation timescales for multiple large buildings. Evo has been consistently reliable every step of the way. As our site has complex manufacturing facilities, Evo has had to adapt its approach to deal with an incredibly demanding environment, which was achieved with ease.

    With such a large-scale project running smoothly over the last nine months; we are pleased to have built such a good working relationship with the team.
    Sabrina Kerley Site Facilities Project Engineer Leonardo Helicopters
  • Testimonial Evo replaced four separate contractors across three sites, bringing intruder, fire, security and access control under one company.

    The team is very knowledgeable and a pleasure to work with. They are always quick to respond and always go out of their way to make sure we get what we need. I have no problem recommending them.
    Patrick Lawton Area Manager Parkwood Leisure
  • Testimonial Evo have always provided a first class service that a customer would expect from a national company, but being local, can deliver complete and knowledgeable solutions to all of our requirements with familiarity and experience. Janet Gilhespy Facilities Manager Babcock