Disabled Refuge Systems

Evo offers a complete package from design, installation, commissioning and maintenance of disabled refuge systems, working with a range of partners such as Baldwin Boxall, we will design a system to your specific requirements.

Disabled refuge systems are designed for use in buildings that contain refuge areas. This type of intercom system allows emergency services to be in constant contact with the people in the refuge areas who seek assistance. The disability discrimination act made it the responsibility of all companies, nationwide, to ensure that access to buildings and services is available to everyone - there must be no discrimination.

With access provided for all, provision must be made for safe evacuation in the event of an emergency. In some circumstances, those with physical impairments can be assisted by others - but in many situations, this is not suitable or safe. A solution comes in the form of temporary areas of safety - 'refuge areas'. The person in need of assistance is helped to the closest refuge area and awaits safe evacuation. Refuge areas must meet certain criteria, these are covered in BS9999:2008. As well as describing suitable areas for refuge and the type of construction, the standard specifies the need for two-way communication.

An EVC (emergency voice communication) or disabled refuge system allows firefighters and others to communicate with one another during emergency situations. The system also allows communication with disabled persons. It is a "system that allows voice communication in either direction between a central control point and a number of other points throughout a building or building complex, particularly under the direction of management of firefighters." (BS5839-9:2003 3.3).

 

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  • Testimonial I am pleased to say that Evo Fire & Security have carried out a superb job on site at Bristol Foyer. As building manager, I was concerned and genuinely worried about this upgrade project, due to our building being oversubscribed and always at full capacity, I wasn't sure how such a large project could be carried out without down time and effecting both staff and residents. From the initial pre-start meeting Evo provided us with confidence, this evolved throughout the project and due to efforts of the installers and management at Evo, the project was a complete success from start to finish. We had a couple of issues and design changes throughout, which were dealt with efficiently and effectively by the Evo team. I am pleased to have Evo on board as an approved contractor and look forward to working with them in the future. Richard Williams Team Manager LiveWest
  • Testimonial Evo have always provided a first class service that a customer would expect from a national company, but being local, can deliver complete and knowledgeable solutions to all of our requirements with familiarity and experience. Janet Gilhespy Facilities Manager Babcock
  • Testimonial Working with Evo Fire and Security has more than halved our admin time on issues related to maintaining our fire and security systems. Servicing is done on time and always thorough, we are also able to talk through any issues directly with their engineers.

    Call-out charges are very competitive compared with other providers. Evo are always responsive, with some issues being able to be sorted with just a phone call to an engineer.
    Barrie Fowler Head of Facilities Secure UK Ltd.
  • Testimonial I cannot fault the experience we have had with Evo Fire & Security so far. In an organisation of our size, it is the absence of calls and emails from schools about problems & concerns they may have which speaks volumes about the quality of a service you are receiving.

    The mobilisation of our contract went extremely smoothly due to Evo’s flexible and understanding approach to our individual sites. We are not a one size fits all organisation and Evo have accommodated this extremely well. Evo react and respond to our queries in a timely manner but also, due to effective forward planning, we have not been put in a position where we have had to ‘chase’ any of our servicing. We know that our Fire & Security services are in safe hands, and we just need to touch base periodically. This a perfect example of a well-run and effective service contract.
    Beth Watts Procurement Manager Lighthouse Schools Partnership
  • Testimonial We have been working with Evo Fire and Security for the past 5 years, and have always found them to be a knowledgeable, professional, easy-to-deal-with outfit.

    Nothing is too much trouble for them and they reliably deliver our maintenance and installation requirements.
    Adam Kay Facilities Manager Cushman & Wakefield
  • Testimonial Evo Fire are a consistently good company to work alongside. From tendering to delivery of projects, all aspects are well looked after.

    A great standard of work and fantastic attitude by all its employees.
    Ash Russell Electrical Estimator & Contracts Manager 21CBS