Privacy Policy

This privacy policy sets out how Evo Fire & Security Limited uses and protects any information that you give when you use this website.

Evo Fire & Security Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Evo Fire & Security Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14th November 2023.

What we collect

We may collect the following information:

  • Name;
  • Contact information including email address and phone number;
  • Demographic information such as postcode, preferences and interests;
  • Other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping;
  • We may use the information to improve our products and services;
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address you have provided;
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests;
  • We may use the data for campaigns on social media.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Evo Fire & Security Limited however cannot and will not be held liable for any such breaches by third parties and will endeavour to keep the website database safe and secure.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at: Unit 2, 106 Whiteladies Rd, Clifton, Bristol BS8 2QW

How Long Do We Keep Your Data For?

We will store and use your data so long as it is viewed there is a legitimate business reason to do so.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to:

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

How you can contact us

Clients with queries or complaints relating to products or services provided by the Company can contact the Company in writing, at the address below.

For requests, complaints or queries relating to the use of your personal information please write to:

Unit 2,
106 Whiteladies Rd,
Clifton,
Bristol BS8 2QW

0117 244 0111

Qualified Industry Experts

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  • Testimonial I am pleased to say that Evo Fire & Security have carried out a superb job on site at Bristol Foyer. As building manager, I was concerned and genuinely worried about this upgrade project, due to our building being oversubscribed and always at full capacity, I wasn't sure how such a large project could be carried out without down time and effecting both staff and residents. From the initial pre-start meeting Evo provided us with confidence, this evolved throughout the project and due to efforts of the installers and management at Evo, the project was a complete success from start to finish. We had a couple of issues and design changes throughout, which were dealt with efficiently and effectively by the Evo team. I am pleased to have Evo on board as an approved contractor and look forward to working with them in the future. Richard Williams Team Manager LiveWest
  • Testimonial Working with Evo Fire and Security has more than halved our admin time on issues related to maintaining our fire and security systems. Servicing is done on time and always thorough, we are also able to talk through any issues directly with their engineers.

    Call-out charges are very competitive compared with other providers. Evo are always responsive, with some issues being able to be sorted with just a phone call to an engineer.
    Barrie Fowler Head of Facilities Secure UK Ltd.
  • Testimonial Evo have always provided a first class service that a customer would expect from a national company, but being local, can deliver complete and knowledgeable solutions to all of our requirements with familiarity and experience. Janet Gilhespy Facilities Manager Babcock
  • Testimonial We have been working with Evo Fire and Security for the past 5 years, and have always found them to be a knowledgeable, professional, easy-to-deal-with outfit.

    Nothing is too much trouble for them and they reliably deliver our maintenance and installation requirements.
    Adam Kay Facilities Manager Cushman & Wakefield
  • Testimonial Evo Fire & Security began a large-scale project in November 2022 at Leonardo Helicopters UK under the Principal Contractor for a site-wide Fire Alarm Upgrade Project, which spanned over 20 different buildings. Mervyn and the Evo Fire & Security team have reassured us throughout. The team has executed a professional installation; showcasing highly trained, expert technicians and commissioning engineers throughout the project who have communicated well throughout.

    The hard work undertaken has paid dividends in the reduction of planned installation timescales for multiple large buildings. Evo has been consistently reliable every step of the way. As our site has complex manufacturing facilities, Evo has had to adapt its approach to deal with an incredibly demanding environment, which was achieved with ease.

    With such a large-scale project running smoothly over the last nine months; we are pleased to have built such a good working relationship with the team.
    Sabrina Kerley Site Facilities Project Engineer Leonardo Helicopters
  • Testimonial I cannot fault the experience we have had with Evo Fire & Security so far. In an organisation of our size, it is the absence of calls and emails from schools about problems & concerns they may have which speaks volumes about the quality of a service you are receiving.

    The mobilisation of our contract went extremely smoothly due to Evo’s flexible and understanding approach to our individual sites. We are not a one size fits all organisation and Evo have accommodated this extremely well. Evo react and respond to our queries in a timely manner but also, due to effective forward planning, we have not been put in a position where we have had to ‘chase’ any of our servicing. We know that our Fire & Security services are in safe hands, and we just need to touch base periodically. This a perfect example of a well-run and effective service contract.
    Beth Watts Procurement Manager Lighthouse Schools Partnership